Albion Vehicle Sales: In-House Repair Warranty Terms

 

Albion Vehicle Sales (referred to as "Albion" or "the Dealer") offers this repair warranty to provide our customers with confidence and peace of mind when purchasing a used vehicle.

Warranty Coverage Summary

Vehicle Age	Warranty Term	Mileage Limit	Maximum Claim per Occurrence
Up to 12 Years Old	6 Months	6,000 Miles	£1,500.00
12 to 15 Years Old	6 Months	6,000 Miles	£750.00
Over 15 Years Old OR over 150,000 Miles	Spares, Repair, or Part Exchange Clearance - No Warranty

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All limits are whichever is the sooner, and all costs are inclusive of VAT.

 

CLAIMS MANAGEMENT & REPAIR PROCEDURE (Our Primary Focus)

It is a condition of this Warranty that the vehicle is returned to Albion Vehicle Sales for all examinations and repairs.

1. How to Make a Claim

1. Report the Defect: In the event of an occurrence giving rise to a claim, the defect must be reported to Albion Vehicle Sales as soon as possible and at the latest within 14 days of the occurrence.

2. Arrange Examination: Contact Albion to arrange a mutually convenient time for the vehicle to be examined.

3. Vehicle Return (Customer Responsibility): The vehicle must be returned by the customer to: Albion Vehicle Sales, 10 Victoria Gardens, Burgess Hill, RH15 9NB.

It is the customer's requirement to return the vehicle to us. If the vehicle needs transporting, it is the customer’s requirement to arrange and pay for this. This is why we recommend taking out an AA or RAC type breakdown policy to cover the expenses of vehicle recovery.

4. Authorisation: All repairs must be authorised by Albion Vehicle Sales before any work is carried out. Unauthorised work is not covered by this Warranty.

2. Albion's Repair Process

• Albion will confirm if the fault(s) are covered by your Warranty and arrange the repair appointment.

• As we are mechanics, our repair rates on Warranty work for our sold vehicles are heavily discounted to help our clients.

• Third-Party Repairs (Exception Only): While we strongly prefer to carry out repairs ourselves, Albion may, in extreme circumstances (e.g., considerable distance to our workshop), agree to the use of a third-party repairer.

  • Where agreed, payment will only be made on production of the relevant receipted quotation. This needs to be authorised by Albion Vehicle Sales BEFORE any repairs are made. Failure to adhere to this term may render your claim invalid.

  • Where repairs are not carried out by Albion or an authorised repairer, it remains the customer’s responsibility to pay for all work carried out and then submit the claim to Albion for authorisation and reimbursement up to the agreed limit.

 

CLAIMS MANAGEMENT & REPAIR PROCEDURE (Our Primary Focus)

It is a condition of this Warranty that the vehicle is returned to Albion Vehicle Sales for all examinations and repairs.

1. How to Make a Claim

1. Report the Defect: In the event of an occurrence giving rise to a claim, the defect must be reported to Albion Vehicle Sales as soon as possible and at the latest within 14 days of the occurrence.

2. Arrange Examination: Contact Albion to arrange a mutually convenient time for the vehicle to be examined.

3. Vehicle Return (Customer Responsibility): The vehicle must be returned by the customer to: Albion Vehicle Sales, 10 Victoria Gardens, Burgess Hill, RH15 9NB.

It is the customer's requirement to return the vehicle to us. If the vehicle needs transporting, it is the customer’s requirement to arrange and pay for this. This is why we recommend taking out an AA or RAC type breakdown policy to cover the expenses of vehicle recovery.

4. Authorisation: All repairs must be authorised by Albion Vehicle Sales before any work is carried out. Unauthorised work is not covered by this Warranty.

2. Albion's Repair Process

• Albion will confirm if the fault(s) are covered by your Warranty and arrange the repair appointment.

• As we are mechanics, our repair rates on Warranty work for our sold vehicles are heavily discounted to help our clients.

• Third-Party Repairs (Exception Only): While we strongly prefer to carry out repairs ourselves, Albion may, in extreme circumstances (e.g., considerable distance to our workshop), agree to the use of a third-party repairer.

  • Where agreed, payment will only be made on production of the relevant receipted invoice.

  • Where repairs are not carried out by Albion or an authorised repairer, it remains the customer’s responsibility to pay for all work carried out and then submit the claim to Albion for authorisation and reimbursement up to the agreed limit.

3. Claim Limits & Liability

• The maximum liability per claim is specified in the table above. The total cost of the repairs shall not in total exceed this limit.

• There is no limit to the number of claimable occurrences, save that the total value of claims throughout the period of the Warranty shall not exceed the retail value of the vehicle.

• Albion reserves the right to specify the use of guaranteed reconditioned or exchanged parts. Liability for parts to be limited to the cost of these items.

• Any costs in excess of the claim limit are the Warranty holder’s liability.

 

GENERAL TERMS AND CONDITIONS

Dealer Obligations

• Albion undertakes, subject to these terms, to carry out the necessary repairs (or reimburse expenses incurred if agreed) in making good Mechanical Failure of the parts covered by the Warranty.

• Albion’s obligations under this Warranty will run from the date of the sale for the time period/mileage recorded above.

• Albion shall be released from all liabilities if the terms and conditions of the Warranty are not complied with, or if it is discovered that the odometer has been fraudulently disconnected or tampered with.

Customer Obligations

• Maintenance: The vehicle must be maintained in line with the Manufacturer’s recommended service schedule. A maximum allowance of 500 miles or 28 days either side of the stipulated mileage or time is permitted.

  • Proof of Servicing (Invoices or Stamped Booklet) must be provided in the event of a claim.

• Care: The customer must take reasonable care of the vehicle, in particular, to carry out usual driver checks and maintenance.

• Vehicle Recovery: Vehicle recovery to our workshop is excluded from this Warranty.

Important Statutory Rights Note

This Warranty is supplied with the intention of providing you, the customer, with additional protection on your purchase. Your statutory rights are not affected. In the event that any item excluded or not otherwise covered by this Warranty may develop a fault, you may still be entitled to claim under your statutory rights.

 

DEFINITIONS & EXCLUSIONS

Definitions

Term	Definition
Mechanical Failure	Actual breaking or burning out of any of the covered components listed below.
Recorded Mileage	The mileage recorded on the odometer at the time of purchase.
Maximum Payment	The maximum amount inclusive of VAT payable on any one claimable occurrence.

Exclusions

This Warranty does NOT cover:

1. Normal Wear and Tear & Service Items: Normal service parts such as tyres, brake pads/discs, filters, spark plugs, fan belts, exhaust systems, etc., or any item solely subject to general wear and tear.

2. Usage: Vehicles used in any sort of competitions, racing, track days, hire, reward, gain, self-drive hackney carriage, taxi work, or for commercial travelling.

3. Unauthorised Work: Any defect resulting in whole or in part from unsatisfactory, improper, or unauthorised work, or by the fitting of non-approved replacement parts or modifications.

4. External Damage: Defects caused by accidental damage, misuse, neglect, or external sources (e.g., vandalism, road accidents).

5. Pre-Existing / Design Faults: Any defect drawn to the customer’s attention prior to the Warranty commencing, or any claim resulting from Manufacturing defect, faulty design, or items subject to recall by the Manufacturer.

6. Consequential Loss: Consequential loss or damage of any kind.

7. Body/Trim: Body panels, paint and interior trim, door and boot locks, petrol tanks, and glass of any description.

8. EV Components (Where applicable): Electric Vehicles (Traction) Battery (EVB) or all associated charging components.

9. Overage Vehicles: Any vehicle over 15 years old or over 150,000 miles is sold as spares or repair, with no Warranty provided.

 

COVERED COMPONENTS

Subject to the full terms and conditions being complied with, the items specifically listed below will be covered against Mechanical Failure:

System	Covered Parts (Failure of Internal Mechanical Parts)
ENGINE	Rocker assembly (including rockers, valves - Excluding burnt valves), springs and guides, cylinder head (Excluding cracks) and gasket, push rods, camshaft and cam followers, timing gears, chains and belts (providing proof of Manufacturer’s change recommendation is supplied), oil pump, pistons and rings, cylinder bores, con rods, gudgeon pins, crankshaft and crankshaft bearings, flywheel and ring gear.
GEARBOX (Manual/Automatic/CVT)	Manual: Gears, synchromesh hubs, selectors, shafts, bearings and bushes (Excluding transfer gears). Automatic/CVT: Shafts, gears (Excluding transfer gears), clutches, brake bands, valve block, governor oil pump, bearings, bushes, servo, torque converter.
DRIVE AXLES	Differential: Crown wheel and pinion, differential unit, gears, shafts, bearings, and bushes. Drive Shafts: Drive shafts (including constant velocity joints), universal joints (Excluding gaiters, rubber drive couplings, and hub disc assembly).
CLUTCH	Mechanical breakdown of the centre plate, pressure plate, operating cable, master and slave cylinder, clutch release fork and release bearing (Excluding general wear and tear).
COOLING SYSTEM	Water pump, oil cooler, viscous fan coupling, thermostat, thermostat housing, air conditioning pump.
TURBOCHARGER	The turbo unit is covered (where fitted by the Manufacturer) only if agreed and specifically detailed on your purchase invoice.
FUEL SYSTEM	Carburettor, fuel pump, tank sender unit, fuel injector pressure regulator, fuel injection pump, electronic injector sensors, fuel injectors, electronic fuel control unit.
STEERING & SUSPENSION	Steering rack and pinion (Excluding gaiters), steering box, idler box, power steering rack and pump. Coil springs only.
BRAKES	Brake master cylinder, wheel cylinders, servo, restrictor valve, brake callipers, compensator and servo assistance unit. ABS systems components.
ELECTRICAL SYSTEM	Starter motor and solenoid, alternator, coil, regulator, indicator flasher relay, front windshield wiper and washer motors, electronic ignition module, distributor, electronic spark control, detonation sensor and controller, voltage regulator, fuel tank sender and heater blower motor.
ADVANCED ELECTRONICS	Electronic level control compressor, computer dash module, electric door lock actuators, electric window motors and gears, cruise control transducer, electric sun-roof, power seat motor adjusting mechanism, electric rear view mirror mechanism.
CASINGS	Failure of the Engine, gearbox, and rear axle casings, only in the event of damage brought about by the Mechanical Failure of a covered component.